La Customer Experience es una disciplina con una demanda creciente que despierta mucho interés. Solo en países de habla hispana hay 49.500 búsquedas al mes por Google del término "Customer Experience". Pocos son los profesionales que saben del tema y que ofrecen...

This book tackles the ethical problems of the “Fourth Industrial Revolution” (4IR) and offers readers an overview of the ethical challenges connected to Artificial Intelligence (AI), encryption, and the finance industry. It specifically focuses on the situation of females in these industries,...

There are various types of leadership. Positive leadership generates emulation. This type of leadership exemplifies a series of skills, qualities and aptitudes that make it possible to achieve objectives within a company, an institution, and society in general. Being able to share experiences, learnt...

To us, just like to most people, cooking is about the preparation of food. At the same time, it is also a process and an experience, and, in some cases, it can even be a passion or a profession. However, what nearly everyone...

In this book the science and practice behind this together, with a specific focus on the professional context. We will provide you with a playbook of practices and exercises that you can immediately integrate in your day-today life. We include insights from world-leading experts in...

Gran parte de Europa central y oriental está habitada desde hace muchos siglos por eslavos, descendientes de aquellos hablantes de lengua eslava que llegaron desde las llanuras asiáticas orientales alrededor del siglo V de nuestra era. Los primeros siglos en los que compartieron lengua, intereses,...

Comment faire face à la crise que nous traversons? Le système capitaliste néo-libéral fondé sur la seule recherche du profit ne fera que renforcer la concentration des richesses, aggraver les inégalités et détruire chaque jour un peu plus notre écosystème. Contre le statu quo, un...

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