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What if, within your team, you could express a doubt without feeling vulnerable? What if you had the freedom to acknowledge mistakes, propose bold ideas, or openly disagree without fear of judgment or punishment? Could this openness be the key to higher performance, stronger relationships, and genuine innovation?

Based on years of research and real-life cases—including companies such as Google—this book reveals why psychological safety is the strongest predictor of team performance. Without it, silence takes hold, trust erodes, creativity fades, and innovation comes to a halt. With it, conversations focus on what truly matters, mistakes become learning opportunities, and every individual is able to contribute their best.

Through multiple examples, the book explores the characteristics that foster psychological safety, the behaviors that strengthen it, and the leadership style required to make it possible. Psychological Safety does not propose a utopia, but a tangible path: creating teams where vulnerability is recognized as a form of courage, and where sharing imperfection does not weaken but empowers. Because when people feel safe to be themselves, teams don’t just improve—they transform.

Carlos Hinchado is an executive coach, author, and alumni of IE Business School, with extensive experience in leadership development, psychological safety, and organizational culture. He works closely with leaders and teams to create environments of trust where open communication, learning, and accountability can thrive. His approach combines research-based insights with real-world practice, helping organizations improve performance by encouraging people to speak up, share ideas, and learn from mistakes. Through his coaching, training, and writing, Carlos Hinchado advocates for human-centered leadership as a strategic driver of sustainable organizational success.

Carlos Hinchado