Liderando retos: Estrategias para afrontar los conflictos interpersonales en el mundo empresarial
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Description
The area of people management is the unfinished business of most companies. The significant gap between what is taught in business schools and what is practiced in the workplace continues to grow, as theory evolves at a faster pace than practical management. This book addresses this reality and aims to promote training and learning to manage the conflicts that can undermine organizational effectiveness on a daily basis.
This work fosters creativity in the management, resolution, and prevention of conflicts within organizations, providing tools that will help readers gain different perspectives to consider the most balanced and long-lasting possibilities. It also offers new strategies, enhances so-called “lateral thinking,” and helps broaden the vision and options for addressing new challenges and potential adversities.
To do this, the authors present five carefully selected cases that highlight key aspects, guiding readers to understand how certain conflicts may arise in the workplace and the consequences they bring. They then propose strategies for preventing or resolving these conflicts efficiently, with minimal collateral damage.
In short, this book is aimed at everyone in the business world who interacts directly or indirectly with people, whether as a business owner, organizational director, collaborator, freelancer, or self-employed professional. It is, therefore, a work that everyone should read.
Empar Callejas Martí is a chemical and industrial engineer with an MBA and a Real Estate Asset Management Program from IE Business School. Coming from a family of entrepreneurs, she grew up in a business environment and has developed her professional career in the field of small and medium-sized enterprises (SMEs) and multinational companies. She has worked in industries such as chemical, industrial, consulting, and, in recent years, in the real estate sector. Her professional experience includes roles as project manager, asset manager, and currently, she serves as CEO of a real estate company.