Why do some people relate to you easily while others just don’t click? Does your partner not understand you? Does your boss not listen? Do you know what your communication style is? Communication is essential in our relationships with others. However, we are all different, and consequently, our ways of relating to one another are too. The difference between success and failure at all levels can often stem from adopting a communication style that suits our personality. Therefore, to be effective, it’s crucial to understand the communication style that best fits us and that of others. This book will help you grasp the keys to your own way of communicating and adjust its components to improve your relationships with others in all areas of life.

Natalia Gironella García holds a PhD in Information Sciences from UCM and a master’s degree in Nonverbal Behavior and Lie Detection from UDIMA. She has a certification as a Specialist in Personality Profiling from the Behavior & Law Research Foundation and as a Specialist in Nonverbal Communication from the University of Alcalá. For over fifteen years, she has been part of the faculty at the Instituto de Empresa. She is the co-author of “La escritura rentable” (Profitable Writing), “Redacción productiva” (Productive Writing), “Correos electrónicos eficaces” (Effective Emails), and “Redacción profesional” (Professional Writing).

Sofía de la Maza Arroyo holds a PhD in Economic Sciences from UAM, a degree in Psychology from UNED, and a master’s degree in Emotional Intelligence and Nonverbal Communication from the University of Alcalá. For over thirty years, she has been a Finance professor at the Universidad Autónoma de Madrid. She is the co-author of “Matemáticas de las operaciones financieras” (Mathematics of Financial Operations) and “Claves para negociar con los bancos” (Keys to Negotiating with Banks).