Employees around the world are deprived of honest objective feedback, and the higher you go in the organisation, the less feedback you are going to get. Researchers confirmed that the less facetime employees have with their managers, the more impact seeking and receiving feedback will have on their performance. Gorbatov and Lane propose a simple, systematic approach to giving fair and honest feedback, in ways that improve performance and prove that, if done properly, feedback simultaneously improves performance while engaging and developing employees.

Sergey Gorbatov

With over 15 years of experience, Sergey has delivered results in a wide spectrum of roles ranging from HR Operations to Compensation & Benefits to General HR. Yet his strongest expertise lies in Talent, Leadership and Organization Development. Having performed in the HQ, regional and affiliate organizations, professor Gorbatov has first-hand knowledge of operating in multinational matrix environments at companies like AbbVie, PMI and Shell. Sergey earned his MA in Linguistics and Intercultural Communication at Orel State University in Russia, complemented with an MBA from IE Business School in Madrid, Spain. He is currently pursuing a PhD in Organizational Behavior at VU Amsterdam.

Sergey Gorbatov